top of page

PIP Solutions' Booking Policy

Cancellations

Participants must advise PIP Solutions Training Limited of a cancellation in writing.

If a participant does not advise of a cancellation in writing before the date of the course presentation, the full course fee will be payable.

 

If a participant cancels a booking 14 calendar days or more before the date of the course, 50% of the course fee will still be payable.

 

If a participant cancels a booking less than 14 calendar days before the date of the course,100% of the course fee will be payable.

All reimbursements will be subject to a 4.5% administration fee.

Transfers

  • It is possible to transfer only once to another course.

  • Transfers can only be made to a course (of the same title) where there are still places available.

  • If you can no longer attend a course date, you can nominate another person to attend the same course in your place.  This will incur no charge.

  • Transfers requested up to 14 calendar days before the course will be free of charge. After that time, transfers will be subject to a 25% administration fee.

Cancelled courses

​PIP Solutions Training Limited has the right to cancel a training after acceptance of payment. If the event is postponed and a new date rescheduled, your booking will be automatically transferred. 

 

If you are not able to attend, you will be reimbursed in full for any course fees paid and PIP Solutions Training Limited’s liability will be limited to the value of the course fees paid.

bottom of page